Privacy Policy
Last Updated: Nov 2025
MILES Valuation (the "Company", "we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, www.milesval.com, or engage our valuation services.
1. Information We Collect
We may collect the following categories of information:
A. Information You Provide
- Name
- Email address
- Phone number
- Company name
- Information submitted through contact forms
- Documents provided for valuation enquiries
B. Automatically Collected Information
When you visit our site, we may collect:
- IP address
- Browser type and device information
- Pages viewed and referring URLs
- Cookies and tracking data (via Google Analytics or similar tools)
2. How We Use Your Information
We may use your information for purposes including:
- Responding to enquiries
- Providing valuation-related information
- Improving website performance
- Analytics and reporting
- Legal and compliance purposes
- Marketing (only with your consent, where required)
3. Legal Basis for Processing (GDPR/UK GDPR)
We process your data under:
- Contractual necessity
- Legitimate interests
- Legal obligations
- Consent (for cookies and marketing)
4. Cookies & Tracking Technologies
We use cookies for:
- Analytics
- Website functionality
- Performance optimisation
Details are provided in our Cookie Policy.
5. How We Share Your Information
We may share information with:
- Professional subcontractors supporting valuation work
- IT service providers
- Legal/regulatory authorities when required
We do not sell your personal data.
6. Data Retention
We keep personal data only as long as necessary to fulfil the purposes above or to comply with legal obligations.
7. Data Security
We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure.
8. Your Rights
You may request:
- Access to your data
- Correction of inaccurate information
- Deletion of your data
- Withdrawal of consent
- Restriction of processing
Contact: info@milesval.com
9. Transfers of Data
If data is transferred outside your jurisdiction, we ensure adequate safeguards are in place.
10. Updates to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page.
11. Contact Us
For questions or requests, contact:
MILES Valuation
Email: info@milesval.com